Food & Beverage Manager @ Hotel Indigo
Panama City, FL Panama City, FL Estimated:
$53.
6K - $67.
9K a year Estimated:
$53.
6K - $67.
9K a year 13 days ago 13 days ago 13 days ago Description:
The role of Food and Beverage manager is responsible for the operations of a restaurant and for ensuring that all the food and drinks are of the highest quality.
A few of the main duties of a food and beverage manager are handling customer complaints, creating company policies, complying with food and safety regulations, and preparing reports on how the restaurant is performing.
Company Vision & Values Our team at St.
Joe is made up of servant-hearted leaders who are passionate about hospitality and relentless in our pursuit of excellence.
We value integrity and uphold our company's standards in providing Southern hospitality at its finest.
We believe that excellence is in the details, so we strive to enrich each guest experience by getting things right from the very first time.
Benefits Available Full time team members are eligible for benefits after 30 days of employment.
These Florida Blue benefits include a traditional PPO plan with co-payments, a high deductible PPO plan with a Health Savings Account (H.
S.
A.
), or an HMO (Health Managed Organization).
If you select the plan with the H.
S.
A, the company contributes to your account (prorated based on start date).
There are two dental plans through MetLife; one with traditional coverage and one with orthodontic coverage.
Our vision plan is through EyeMed.
St.
Joe covers the cost of the short-term disability insurance, so you are always covered in the event of an unexpected illness.
We cover a percentage of the cost for your long-term disability insurance.
We want you to not have financial stress if life throws you a curve.
We know that you do not want to work for the rest of your life and St.
Joe is committed to helping you achieve that goal.
Our 401K plan is managed through Vanguard and is a safe harbor plan which holds a guarantee of our commitment to matching your contributions.
We match 100% of your first 3% of your earnings and 50% of your next 2% Requirements:
Job
Responsibilities:
Anticipate the needs of the Food and Beverage operations and order whatever product is necessary to help associates perform their duties more efficiently and effectively Maintain positive guest and member relations at all times, and resolve complaints promptly, ensuring maximum satisfaction Ensure associates are familiar with all club services/features and local attractions/activities to respond to inquiries accurately Train associates about correct maintenance and use of equipment Monitor cleanliness, sanitation and organization of work areas Ensure that associates are aware of all changes to outlets on property and associate meetings Ensure that associates maintain a thorough understanding of the restaurant menu through tests and other learning techniques.
Train associates on St.
Joe Club & Resorts Standards of Service Guarantee that all associates are maintaining St.
Joe Club & Resorts standards of service in all facets of restaurant execution Educate associates on proper greetings / salutations to extend to members and guests and the use suggestive up-selling techniques to increase profit margins Assign work and side duties to staff in accordance with departmental procedures.
Communicate additions or changes to the assignments as they arise throughout the shift Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
Inspect grooming and attire of staff; rectify any deficiencies Inspect table/set-ups; check for cleanliness, neatness; rectify deficiencies with respective personnel Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel Check all servers out before they leave for the day ensuring that all side work is completed Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel Ensure that assigned staff has reported to work; document any late or absent employees Check storage areas for proper supplies, organization and cleanliness.
Complete requisition for additional supplies needed and submit to vendor.
Instruct designated personnel to rectify any cleanliness/organization deficiencies Foster and promote a cooperative working climate, maximizing productivity and employee morale Complete work orders for maintenance repairs and submit to Maintenance following the established priority procedures Control labor costs by examining business levels and adjust the schedule accordingly, to maximize service levels and minimize cost Anticipate member and guests' needs and respond promptly to all requests Be familiar with all club services/features and local attractions/activities to respond to guest inquiries accurately Maintain complete knowledge of correct maintenance and use of equipment, and use equipment only as intended Monitor and maintain cleanliness, sanitation and organization of assigned work areas Obtain assigned bank and ensure accuracy of contracted monies, and keep bank secure at all times Extend courteous salutations when guests leave outlet and invite them to return Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet Settle checks in the P.
O.
S.
system according to Hotel specifications.
Process payment of guest checks in accordance with accounting requirements and maintain accountability for all financial transactions Maintain complete knowledge of and comply with all departmental policies/service procedures/standards Maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving Maintain complete knowledge of table and seat numbers, room capacity, hours of operation, menus, price range and dress code of assigned outlet Constantly find ways to improve guests' experience Supervises inventories of materials and supplies for the outlet.
Maintains par levels based on facility needs Maintains regular communication with Club Manager/Director of Golf and Golf Pro to ensure operational objectives are being met Coordinates all group events through the Membership Coordinator Inspects facility regularly to ascertain any maintenance, repairs or clean-up needs.
Ensures all equipment is in proper working order, to include beverage carts Administers menu design, product pricing, ordering, inventory control procedures, and end of month inventory Ensures sanitation standards are consistently met Coordinates menu planning with Chef de Cuisine and Club Manager/Director of Golf Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems Manages department members that may include, but is not limited to:
Beverage Cart and Server Assures that effective orientation and training are given to each new associate.
Works with the Director of Training & Quality to ensure proper training processes are being utilized Regular and reliable attendance Incorporates safe work practices in job performance All other duties as assigned Education and
Experience:
Sufficient education and literacy needed to identify and read product labels and to communicate with guests Ability to read, write, speak, understand, and communicate in basic English preferred Four years' experience in a management food & beverage position preferred Proven food and beverage management experience Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
ServSafe Certifications (may obtain after employment) Food Safety and Applicable Sanitation Training, Alcohol Awareness Training Knowledge, Skills, & Abilities:
Detail-oriented and thorough Ability to remain discreet and respect the privacy of guests Ability to perform consistent work to the highest of standards Ability to interact with guests in a pleasant, friendly way Able to perform and train in all duties and descriptions of the host, bartender, server assistant, and server positions Ability to maintain a warm and friendly demeanor Ability to effectively communicate both verbally and written Ability to multitask Ability to comply with St.
Joe standards Ability to lead a team efficiently and effectively Ability to solve problems independently Extensive knowledge of Food & Beverage Operations Extensive knowledge of operating POS systems Extensive knowledge in scheduling employees Moderate wine knowledge Ability to stand in as and train all positions within the Food & Beverage department Proficiency with Microsoft Office and email Ability to follow and enforce all Food & Beverage regulations Ability to lead a team effectively and efficiently Physical Demands:
Frequent standing, bending, walking, stooping, pushing, and pulling Frequent keyboarding Ability to lift 45lbs Working Conditions:
Indoor and/or outdoor Exposure to a possible noisy environment Exposure to a somewhat stressful situation The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities.
St.
Joe Hospitality reserves the right to amend and change responsibilities to meet business and organizational needs.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$53.
6K - $67.
9K a year Estimated:
$53.
6K - $67.
9K a year 13 days ago 13 days ago 13 days ago Description:
The role of Food and Beverage manager is responsible for the operations of a restaurant and for ensuring that all the food and drinks are of the highest quality.
A few of the main duties of a food and beverage manager are handling customer complaints, creating company policies, complying with food and safety regulations, and preparing reports on how the restaurant is performing.
Company Vision & Values Our team at St.
Joe is made up of servant-hearted leaders who are passionate about hospitality and relentless in our pursuit of excellence.
We value integrity and uphold our company's standards in providing Southern hospitality at its finest.
We believe that excellence is in the details, so we strive to enrich each guest experience by getting things right from the very first time.
Benefits Available Full time team members are eligible for benefits after 30 days of employment.
These Florida Blue benefits include a traditional PPO plan with co-payments, a high deductible PPO plan with a Health Savings Account (H.
S.
A.
), or an HMO (Health Managed Organization).
If you select the plan with the H.
S.
A, the company contributes to your account (prorated based on start date).
There are two dental plans through MetLife; one with traditional coverage and one with orthodontic coverage.
Our vision plan is through EyeMed.
St.
Joe covers the cost of the short-term disability insurance, so you are always covered in the event of an unexpected illness.
We cover a percentage of the cost for your long-term disability insurance.
We want you to not have financial stress if life throws you a curve.
We know that you do not want to work for the rest of your life and St.
Joe is committed to helping you achieve that goal.
Our 401K plan is managed through Vanguard and is a safe harbor plan which holds a guarantee of our commitment to matching your contributions.
We match 100% of your first 3% of your earnings and 50% of your next 2% Requirements:
Job
Responsibilities:
Anticipate the needs of the Food and Beverage operations and order whatever product is necessary to help associates perform their duties more efficiently and effectively Maintain positive guest and member relations at all times, and resolve complaints promptly, ensuring maximum satisfaction Ensure associates are familiar with all club services/features and local attractions/activities to respond to inquiries accurately Train associates about correct maintenance and use of equipment Monitor cleanliness, sanitation and organization of work areas Ensure that associates are aware of all changes to outlets on property and associate meetings Ensure that associates maintain a thorough understanding of the restaurant menu through tests and other learning techniques.
Train associates on St.
Joe Club & Resorts Standards of Service Guarantee that all associates are maintaining St.
Joe Club & Resorts standards of service in all facets of restaurant execution Educate associates on proper greetings / salutations to extend to members and guests and the use suggestive up-selling techniques to increase profit margins Assign work and side duties to staff in accordance with departmental procedures.
Communicate additions or changes to the assignments as they arise throughout the shift Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
Inspect grooming and attire of staff; rectify any deficiencies Inspect table/set-ups; check for cleanliness, neatness; rectify deficiencies with respective personnel Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel Check all servers out before they leave for the day ensuring that all side work is completed Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel Ensure that assigned staff has reported to work; document any late or absent employees Check storage areas for proper supplies, organization and cleanliness.
Complete requisition for additional supplies needed and submit to vendor.
Instruct designated personnel to rectify any cleanliness/organization deficiencies Foster and promote a cooperative working climate, maximizing productivity and employee morale Complete work orders for maintenance repairs and submit to Maintenance following the established priority procedures Control labor costs by examining business levels and adjust the schedule accordingly, to maximize service levels and minimize cost Anticipate member and guests' needs and respond promptly to all requests Be familiar with all club services/features and local attractions/activities to respond to guest inquiries accurately Maintain complete knowledge of correct maintenance and use of equipment, and use equipment only as intended Monitor and maintain cleanliness, sanitation and organization of assigned work areas Obtain assigned bank and ensure accuracy of contracted monies, and keep bank secure at all times Extend courteous salutations when guests leave outlet and invite them to return Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet Settle checks in the P.
O.
S.
system according to Hotel specifications.
Process payment of guest checks in accordance with accounting requirements and maintain accountability for all financial transactions Maintain complete knowledge of and comply with all departmental policies/service procedures/standards Maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving Maintain complete knowledge of table and seat numbers, room capacity, hours of operation, menus, price range and dress code of assigned outlet Constantly find ways to improve guests' experience Supervises inventories of materials and supplies for the outlet.
Maintains par levels based on facility needs Maintains regular communication with Club Manager/Director of Golf and Golf Pro to ensure operational objectives are being met Coordinates all group events through the Membership Coordinator Inspects facility regularly to ascertain any maintenance, repairs or clean-up needs.
Ensures all equipment is in proper working order, to include beverage carts Administers menu design, product pricing, ordering, inventory control procedures, and end of month inventory Ensures sanitation standards are consistently met Coordinates menu planning with Chef de Cuisine and Club Manager/Director of Golf Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems Manages department members that may include, but is not limited to:
Beverage Cart and Server Assures that effective orientation and training are given to each new associate.
Works with the Director of Training & Quality to ensure proper training processes are being utilized Regular and reliable attendance Incorporates safe work practices in job performance All other duties as assigned Education and
Experience:
Sufficient education and literacy needed to identify and read product labels and to communicate with guests Ability to read, write, speak, understand, and communicate in basic English preferred Four years' experience in a management food & beverage position preferred Proven food and beverage management experience Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
ServSafe Certifications (may obtain after employment) Food Safety and Applicable Sanitation Training, Alcohol Awareness Training Knowledge, Skills, & Abilities:
Detail-oriented and thorough Ability to remain discreet and respect the privacy of guests Ability to perform consistent work to the highest of standards Ability to interact with guests in a pleasant, friendly way Able to perform and train in all duties and descriptions of the host, bartender, server assistant, and server positions Ability to maintain a warm and friendly demeanor Ability to effectively communicate both verbally and written Ability to multitask Ability to comply with St.
Joe standards Ability to lead a team efficiently and effectively Ability to solve problems independently Extensive knowledge of Food & Beverage Operations Extensive knowledge of operating POS systems Extensive knowledge in scheduling employees Moderate wine knowledge Ability to stand in as and train all positions within the Food & Beverage department Proficiency with Microsoft Office and email Ability to follow and enforce all Food & Beverage regulations Ability to lead a team effectively and efficiently Physical Demands:
Frequent standing, bending, walking, stooping, pushing, and pulling Frequent keyboarding Ability to lift 45lbs Working Conditions:
Indoor and/or outdoor Exposure to a possible noisy environment Exposure to a somewhat stressful situation The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities.
St.
Joe Hospitality reserves the right to amend and change responsibilities to meet business and organizational needs.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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